SHIPPING POLICY
At Church House Pottery, we take pride in our unique hand-built pottery and want to ensure your experience is as smooth as possible. We ship our creations with care, using eco-friendly packaging to protect your one-of-a-kind items during transit. Shipping costs are calculated at checkout based on your location and the size of your order.
We aim to dispatch your pottery within 3-5 business days. To ensure that your special piece arrives safely, we partner with reliable carriers. If you have any specific shipping requests, please reach out to us, and we will do our best to accommodate you.
RETURN & EXCHANGE POLICY
At Church House Pottery, we understand that sometimes a piece might not fit your vision. If you’re not completely satisfied with your purchase, please contact us within 14 days of receiving your item. We accept returns and exchanges for items that are unused and in their original condition. Your satisfaction is our priority, and we want you to love your unique pottery.
If you’ve received a damaged item, please let us know immediately so we can resolve the issue. We are committed to ensuring that you are happy with your purchase, and we appreciate your understanding in our handmade process.